Privacy Notice

The purpose of this privacy notice is to provide security and confidentiality for the information provided by users of the website https://studiouno-oaxaca.com/, owned by Studio Uno Oaxaca, located in San Agustín Etla, Oaxaca, CP 68247, which is responsible for collecting, using, transferring, and storing your information in accordance with the provisions of the Federal Law on the Protection of Personal Data Held by Private Parties.

Information Collected:

The personal information we collect through our website, whether through browsing, cookies, or by interacting via a form, is as follows:

• Name
• Email address
• Phone number
• Demographic information

In some cases, we will request specific information to provide our services or to carry out billing procedures.

Use of Cookies:

It is important to inform you that our website automatically collects data through the use of cookies, which are files that are automatically downloaded and stored on the hard drive of the user’s computer or mobile device in order to track their activity on our website and gather information about the users who visit it. It should be noted that cookies are anonymous.

The user data that the website collects through cookies are as follows:

• Geographic information from which the website is accessed.
• Operating system.
• Browser.
• Way through which the website is accessed: search or advertisement.
• Average browsing time.
• Most visited pages of the website.
• History of visited web pages.
• Search history.
• Reviewed advertisements.

The user can avoid the use of cookies through the appropriate configuration in their browser. However, this action may affect their browsing experience on our website.

Use of Collected Information:

The personal information provided by the user will be used for the following purposes:

• Provide the requested services.
• Notify you about updates to the contracted or purchased services.
• Respond any questions, comments, or requests from the user.
• Carry out administrative activities for users who have contracted our services.
• Creation of databases for administrative and organizational purposes.
• Provide information required by government authorities in compliance with applicable laws or regulations.
• Statistical and market analysis.
• Evaluate the quality of the service provided and the functionality of our website.

Options and ways to limit the use or disclosure of the collected data:

At any time, you as a user can limit the use and disclosure of your personal information by contacting us at info@studiouno-oaxaca.com to present your case and make a request.

Ways to access, rectify, or cancel your personal information or to oppose its use:

The user has the right at all times to:

• Access the personal information that was collected and know its use and treatment.
• Rectify it in case it is incomplete, incorrect, or outdated.
• Cancel it if you believe it is not necessary for any of the purposes stated in this privacy notice.
• Oppose the processing of your personal information.

To exercise any of these rights, you can contact us at the email address info@studiouno-oaxaca.com.

Any request to exercise the rights mentioned above must include the following information:

• Name and address.
• Official identification (passport, ID, or driver’s license).
• A clear and precise description of the personal information you wish to access, rectify, cancel, or oppose.

Once we receive your request, we will respond within a maximum of 20 days, as stipulated by the Federal Law on the Protection of Personal Data Held by Private Parties.

The contact details of the person responsible for processing your request are as follows:

• Name of the responsible person: Eliud Pablos.
• Address: Av. Circuito 1 Poniente 220, Fraccionamiento El Rosario, San Sebastián Tutla, Oaxaca CP 71323
• Email: info@studiouno-oaxaca.com
• Phone number: 951-685-4020

Transfer of Collected Personal Information:

Your personal information will be treated confidentially and shared only with our marketing staff and solely for the purposes mentioned above in this privacy notice. Additionally, we reserve the right to share your personal information with administrative, judicial, or governmental authorities of any kind in Mexico or abroad, whenever mandated by judicial or administrative order.

Changes to this Privacy Notice:

This privacy notice may be subject to modifications or updates resulting from:

• Changes in the relevant legislation.
• Changes in the services we offer.
• Changes to our privacy policy.

We are committed to keeping you informed about these changes through our website and via email.

We remind you that your consent for your personal information to be processed in accordance with the terms and conditions provided in this privacy notice is implied when you use and browse our website and when you send us any information through it.

Last updated: October 1, 2024.

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Effective date: October 24, 2024
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